Legal

Privacy Policy

Last updated: July 2026

Hostable Limited ("we", "us" and "our") handles personal data responsibly. This policy explains what we collect when you use our website or submit a property valuation enquiry, how we use it, and the rights available to you under UK GDPR and the Data Protection Act 2018.

Information we collect

• Contact and property details you submit, including your name, email address, phone number, property address, postcode, bedroom count and availability.
• Any additional information you choose to include in your message to us.
• Basic technical information needed to run and protect the website, such as browser information and pages visited.

How we use your data

• To respond to your valuation enquiry and discuss Hostable's services.
• To prepare an initial property assessment and send follow-up information you have requested.
• To improve the website, enquiry process and service quality.
• To keep appropriate records and meet legal, tax or regulatory obligations.

Lawful basis

We usually rely on your consent when you submit an enquiry and on our legitimate interests to follow up about the service you asked about. Where records are needed for legal, tax or regulatory reasons, we rely on legal obligation.

Sharing your data

We do not sell your data. We may share it with trusted providers who support our website, email, form handling, CRM, cloud storage, accounting, legal or property review workflow, and where required by law.

How long we keep it

Enquiry data is normally kept for up to 24 months unless you become a client. Client records may be kept for the length of the relationship and for up to 6 years afterwards where needed for tax, accounting or legal records.

Your rights

You can ask to access, correct, delete, restrict or receive a copy of your personal data, or object to certain processing. Email hello@gethostable.co.uk to make a request. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This site uses essential technologies needed to run the website and receive enquiries. If analytics or advertising cookies are added later, consent will be requested where required.

Hostable Limited is registered in England and Wales. Company number: 17303001. ICO registration reference: ZC183911. Contact address: Skinners Court, Skinners Lane, Edenbridge, TN8 6LW.